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Shipping Policy

Bequeenfr ships worldwide via La Poste / DHL / GLS / FedEx. Total delivery time = processing time + shipping time. * Delivery time may vary due to unexpected factors, such as bad weather, public holidays, covid policies or other diseases, etc. We appreciate your kind understanding for any possible inconvenience.

Countries Regions Transportation Estimated Time Shipping Costs
France Fedex / DHL 3-5 business days Free
Italy Fedex / DHL 3-5 business days Free
Belgium Fedex / DHL 3-5 business days Free
Germany Fedex / DHL 3-5 business days Free
Martinique Fedex / DHL 7 working days €10
Guadeloupe Fedex / DHL 7-10 working days €10
French Guiana Fedex / DHL 10 working days €10
Africa Fedex / DHL 7-10 working days €20

About the rates
1. If customs duties are imposed in the recipient's country/region, the taxes will be paid by the customer. 2. The costs incurred due to the buyer's delayed delivery or address change shall be borne by the buyer. 3. The buyer shall pay the costs incurred due to the buyer canceling or returning the order midway due to personal reasons.

About Shipping Insurance Fees
1.You can purchase shipping insurance fee to get faster reshipment and refund if your package gets lost, stolen, damaged in transit with courier within 30 days. 2.If your order is refunded before shipment, the insurance cost will be refunded to your original payment account. In other cases, the insurance cost may not be refunded.

Additional notes
1. Local logistics delivers parcels on working days (Monday to Friday). Therefore, to ensure that your parcel is delivered to you safely and on time, please provide your shipping address where you can receive the parcel on the working day. Please make sure your phone is turned on, as the sender may contact you by phone.
2.Some shipping services may need the customer's signature to complete the delivery. If we ship the package to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or an authorized person are at the delivery address.

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